TheCustomer Quick-Take: 3/23/23

In this week’s edition of the Quick-Take: When was the last time you weren’t surprised when you took…
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Critical AI Use Cases in B2C Commerce

By Barb Mosher Zinck There is a lot of chatter around Artificial Intelligence (AI) and machine learning (ML),and while…
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AI-Powered Marketing Requires Your Prompt Attention

Somewhere between the “greatest thing since sliced bread” hype and the doomsday scenarios where we all wind up…
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AI Ethics and Environment Sustainability

By Elisa Orrù Moving away from the currently prevalent Big Data mindset towards a Small Data approach would…
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TheCustomer Quick-Take: 3/8/23

In today’s edition of TheCustomer Quick-Take: Thinking about doing personalization well, Looking for loyalty in all the wrong…
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6 Best eCommerce Use Cases for ChatGPT

Chatbots have become a popular tool for businesses of all sizes, and eCommerce companies are no exception. With…
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The Five Rules of Ethical AI

The Ethical AI Manifesto outlines AI’s risks and how to avoid them. Controlling the potential harms of artificial…
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5 UX Trends to Watch in 2023

Digital experiences are more critical to business success than ever before. Due to the pandemic, the race to…
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How Not to Train Your AI

“A cat and a dog pooping on a book that is pink.” Sure, maybe it wasn’t the best…
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