As with every other aspect of Frictionless Enterprise, digital connection is the fundamental driver of the transformation of…
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Headless CMS as a Capability Not a Strategy
Arc XP’s Matt Monahan explains what goes into success with a headless CMS.
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Integrating Customer Insights to Help Reduce Churn: A Conversation with Christian Wettre of SugarCRM
Change is happening faster. That means customer churn is happening faster if the organization is not prepared for that. So, speed kills unless you’re prepared for it.
The post Integrating Customer Insights to Help Reduce Churn: A Conversation with Christian Wettre…