With AI-powered conversation intelligence technology, sales professionals can access real-time insights and coaching to improve their sales performance without sacrificing the personalized experiences customers crave.
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Optimizing Machine Learning to Create a Better Customer Experience
“If you can source your feature data in that kind of a way…I think you can do a really nice, strong job of completing that machine learning puzzle without having to resort to tracking cookies.”
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AI is Not the Bad Guy
Artificial intelligence (AI) is often lauded as an enemy of the peace: taking jobs, listening in on conversations, and making biased decisions on our behalf.
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Navigating the Potholes in Demographic Data ML Models
Biases snuck in from incorporating demographic details without the machine learning developer’s knowledge like in Amazon’s recruitment model.
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