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Retently NPS® can give a huge competitive edge to your business, as it allows you to understand why your customers love or hate your product or service. By gathering and acting on this valuable feedback you will eventually be able to retain more satisfied customers and also benefit from the positive word of mouth recommendations.
As a result, satisfied clients won’t just help your company generate more leads and acquire more business. They will help you increase the customer lifetime value, reduce your churn rate and finally generate more revenue.

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