The Platform Explained

Tenerity provides global clients with intelligent engagement solutions that give customers reasons to connect with your brand; attracting them on a daily basis with compelling offers, and not just when they’re transacting with your product or service.

Their multi-layered intelligence structures data to inform both content and context to make offers meaningful and effectively personalize at scale. This results in highly curated, individualized marketing offers and immersive customer experiences. It’s the continuous learning generated by the data intelligence that optimizes customer outcomes and helps make loyalty more profitable.

Tenerity’s Interact platform is the power behind the Connect, Protect, and Subscribe products that help brands drive profitable loyalty. Through this single platform, an infinite number of business outcomes are configurable, and easy. Offer, customer, data, and marketing intelligence all work together to drive extraordinary experiences.

• Immersive Experiences
  Immersive loyalty platforms that open new channels and opportunities to engage customers in ways and places that brands have never before been able to access. The continued blurring of lines between physical and digital (think Metaverse) will transform any kind of community into an economy.
• Massive Offer Engine
  Connects customers to distinctive, always-on, and intelligent offers like discounts, cashback, incentives, and experiences, plus engaging automated communications.
• Superior Intelligence
  Transforms raw content into intelligent content through augmentation and normalization to effectively and authentically personalize. Creates intelligent customer interactions with rules-based or ML-triggered, fully automated, 1:1 contextualized communication with customers via the most appropriate channel.
• Single Platform Optimizes Revenue & Engagement
  Micro-services based, modular, and API- centric. Designed for easy integration, configurable, and customizable. Tailors experiences at a unique customer level based on personalization/value, to drive an infinite number of personalized outcomes.

Technology Stack Dependencies

• None. Tenerity’s technologies are designed and built to be deployed in virtually any environment.

Clients, Successes & Use-Cases

• Tenerity’s technologies are powering some of the best-known global brands in the automotive, FI, telco, utility, and retail sectors.
• A leading telco uses Tenerity’s Connect product to increase customer satisfaction, retention, and advocacy through personalized engagement and rewards. The rewards and loyalty program are delivered via the client’s existing mobile app. The program delivers a combination of personalized rewards, prize draws, and offers in an engaging and gamified customer experience.

Tenerity helps brands around the world keep their customers enthusiastic about their brand, while addressing an infinite number of business outcomes. We operate in 18 countries and work with more than 2,000 clients. No matter where you are in the world; we have a solution for you.